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Terms and conditions.


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE SITE.

Welcome to the ReliantWellness.com website ("Site") maintained by Reliant Management Group, L.L.C. ("RMG"). If you do not agree or cannot comply with these terms of service ("TOS"), please do not access or otherwise use the Site. By using the Site, you signify your agreement to the TOS and agree to be bound by the most current version of the TOS.

The TOS may change at any time. A notice of changes to the TOS will be posted on the homepage for thirty (30) days following the change.

Acceptable Use

We may restrict your access or revoke your right to use the Site without giving you advance notice. You may only use the Site for lawful purposes and may not disrupt, modify or interfere with the Site; any associated software, hardware or servers; or any use of the Site by third parties. It is your responsibility to ensure that your use of the Site complies with all applicable local, state and federal laws.

All textual or graphic materials you copy, print, or download are licensed to you by RMG for your personal use only. Under no circumstances may you modify any of the textual or graphic materials found on the Site or create derivative works therefrom. Should you fail to comply with any provision of the TOS, this limited license will automatically terminate.

Hyperlinks

RMG is not responsible for and does not endorse the contents and information provided on any hyperlinked third-party websites, which may be provided on the Site for ease of reference. By using the Site to link to another website, you understand that you may not make any claim against RMG for any damages or losses resulting from the linking or third parties.

You may not link your Site to any internal page on the Site without the advance written consent of RMG. Permission is herein granted to only link your website to the home page located at http://www.reliantwellness.com, but this limited grant of permission may be revoked at any time and without cause. Additionally, you may not frame any information located on the Site on another website without the advance written consent of RMG. Such consent may be requested by sending an email to webmaster@reliant-rehab.com. Further, you may not link any website that (i) violates any U.S. state or federal laws or regulations; (ii) infringes the patent, copyright, trademark, trade secret or other intellectual property rights of others or violates any privacy, publicity or personal rights of others; or (iii) contains defamatory, obscene, threatening, abusive or hateful information or expressions.

Intellectual Property

RMG's logo and the words "Reliant Rehabilitation", “Reliant Wellness” and "Reliant Wellness Center" are service marks of RMG. Other trademarks appearing on the Site are the property of their respective owners. Use of any intellectual property owned by RMG or use of RMG marks as metatags is strictly prohibited without RMG's advance written permission.

The aggregated and individual contents of the Site including, without limitation, text, photographs, graphic images and other materials ("Works") are protected under U.S. and foreign copyright laws. You have no right or license to reproduce, copy, edit, publish or transmit the Works except as set forth herein without our advance written permission.

RMG does not grant you any express or implied right under any of its trademarks, copyrights or any other proprietary information appearing on the Site. In the event that you are granted any permission to use RMG's trademarks or copyrighted materials, you acknowledge that you will not gain any ownership rights to same.

Disclaimers

You use the Site at your own risk. RMG has no duty or policy to update any information or statements contained on the Site and, therefore, such information or statements should not be relied upon as being current as of the date you access the Site. Changes may be made without notice to the graphic and textual materials available on the Site as well as to the services offered by RMG that are described on the Site. The materials available on the Site may also include technical inaccuracies or typographical errors.

RMG does not guarantee that any personal information submitted will remain private. RMG does not promise you that there will be no errors transmitting information to and from the Site. Additionally, RMG does not promise that information you receive from the Site is accurate or that the Site is free of computer viruses or other harmful mechanisms.

You agree to waive any claims you may have against RMG for any damages that you may incur as a result of using the Site. RMG may, however, make claims against you for use of the Site that violates the TOS or our policies as posted on the Site. In addition, you agree to indemnify RMG for any claims brought against RMG or its members, employees, agents and affiliates for damages that result from your use of the Site or violations of the TOS as posted by RMG on the Site. The Site is controlled by RMG from its offices within the State of Louisiana, United States of America. RMG makes no representation or warranty that the materials found on the Site are appropriate or available for use in any locations outside of the United States. Those who choose to access the Site from outside the United States do so on their own initiative and are responsible for compliance with local laws to the extent local laws are applicable. Any claims regarding the Site will be governed by the law of the State of Louisiana and may only be brought in the federal or state courts located in East Baton Rouge Parish, State of Louisiana. Therefore, by accepting these Terms and Conditions, you are agreeing to submit to the personal jurisdiction of such courts for all claims arising out of your use of the Site.

The content found on the Site is not part of a separate contract entered into with anyone purchasing products or services from RMG or its affiliates.

THE SITE AND MATERIALS ARE PROVIDED ON AN "AS IS" BASIS, FREE OF CHARGE, WITHOUT ANY WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. RMG, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED. IF YOUR USE OF THE SITE OR THE MATERIALS THEREIN RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, RMG IS NOT RESPONSIBLE FOR THOSE COSTS.

RMG DOES NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON THE SITE. RMG DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIALS, THE SITE OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU (AND NOT RMG) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR AND CORRECTION.

Disclaimer of Consequential Damages

IN NO EVENT SHALL RMG, ITS MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE SITE AND THE CONTENTS THEREON, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT RMG IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Privacy Policy

RMG believes that your privacy is important. The Site is designed to provide you or your duly authorized agent, your treating physician, therapist and others authorized by you with access to the most current records about your status, treatment, and other personal identifying information. Information request screens allow users to ask specific questions; to request information about RMG and you; and to offer feedback, comments, or suggestions. Additional information, other than personal identifying information, may be gathered without users' knowledge by RMG to allow RMG to respond to user inquiries and measure the Site users' needs, interests, and ideas for future Site development.

RMG and its affiliates respect the privacy of users visiting http://www.reliantwellnesscenter.com and do not send unsolicited emails or any direct marketing materials. RMG also does not provide your personal information to any third parties not authorized by you. However, RMG does not guarantee that your personal information will remain private, for example if you fail to safeguard your account access information.

You alone are responsible for confirming the accuracy of information you provide through the Site. If you would like to change or delete any information that you have submitted to RMG, please contact webmaster@reliant-rehab.com.

Entire Agreement

This TOS constitute the entire agreement between you and RMG and its affiliates relating to access and use of the Site and supersede any prior or contemporaneous representations or agreements. Any rights not specifically granted in the TOS are reserved by RMG.

Notice of Privacy Practices


This notice describes how your medical information about you may be used and disclosed and how you can get access to this information.

Please review it carefully.

This notice describes how this health care center and its affiliates (together "the affiliated covered entity") may use and disclose your medical information. It also describes the health care center's practices with other people in our clinically integrated care setting that may participate in the care of patients/residents at the health care center (together "the organized healthcare arrangement"). The health care center is required by law to provide you with this notice regarding our legal obligations with respect to your protected health information and to adhere to the terms of the notice currently in effect.

How we may use and disclose medical information about you

Each time you receive treatment at the health care center, a record of your treatment is made. Typically, this record contains information about your condition and the services that we provide. The following categories describe the ways that we, including the people in the organized health care arrangement, may use and disclose your medical information. (Not every use or disclosure in a category will be listed. However, the ways we are permitted to use and disclose information typically fall into one of the categories. Also, in some cases state law limits us from disclosing special types of health information. For example, state law usually requires that the health care center get your permission before disclosing mental health, alcohol/drug use and abuse, and HIV/AIDS information.)

For Treatment. We may use your medical information to treat you. We may disclose your medical information to doctors, nurses, therapists or health care center personnel who are involved in taking care of you at the health care center. For example, a doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process. Also, the doctor may need to tell the dietitian if you have diabetes so that we can plan your meals. Other treatment uses or disclosures of your information include sharing your medical information to provide you with medication, lab work, x-rays and other healthcare services.

For Payment. We keep track of the treatment, services and supplies you receive at the health care center so we can bill you, your insurance company or other third-party payer. For example, in order to be paid, we may need to share information with your health plan about services that the health care center provided to you. We may also tell your health plan about a treatment you are going to receive in order to obtain pre-approval or to determine whether your plan will cover the treatment.

For Health Care Operations. We use and disclose your medical information for health care operations. For example, we, including the people in the organized health care arrangement, may use your medical information to review the treatment/services provided to you and evaluate the performance of the doctors and staff that treat you. This helps to improve our services to be sure we are providing good care. We may also combine medical information about many health care center patients/residents to decide what additional services to should offer, what services are not needed, and whether certain new treatments are effective.

Other uses or disclosures of your medical information

Business Associates. The health care center provides some services by using outside vendors (also called business associates). The health care center may share your medical information with them so that they can perform the job we have asked them to do including bill you or your third-party payer for services rendered. To protect your health information, however, we require the business associate to appropriately safeguard your information.

Treatment Alternatives. We may use and disclose your medical information in order to tell you about possible treatment options or alternatives that may be of interest to you.

Health-Related Benefits and Services. We may use and disclose your medical information in order to tell you about health-related benefits or services that may be of interest to you.

Health Care Center Directory. With your consent, we may use or disclose your information in the health care center's directory. Individuals Involved in Your Care or Payment for Your Care. With your consent, we may disclose your medical information to a friend or family member who is involved in your care or for payment for your care. In addition, we may disclose your medical information to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.

As Required By Law. We will disclose your medical information when required to do so by federal, state or local law.

Public Health Activities. We may use and disclose your medical information to assist in public health activities like tracking diseases or medical devices.

Abuse. We may disclose your medical information to state or federal authorities so that they can protect victims of abuse, neglect or domestic violence.

Health Oversight Activities. We may disclose your medical information to a health oversight agency for activities authorized by law such as audits, investigations, and inspections.

Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we may disclose your medical information in response to a court or administrative order. We may also disclose your medical information in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

Law Enforcement. We may disclose your medical information to a law enforcement official.

Coroners, Medical Examiners and Funeral Directors. We may disclose your medical information to a coroner/medical examiner or to funeral directors.

Organ and Tissue Donation. If you are an organ donor, we may disclose your medical information to organizations that handle organ procurement in order to facilitate donation and transplantation.

Research. Under certain circumstances, we may use and disclose your medical information for research purposes.

To Avert a Serious Threat to Health or Safety. We may use and disclose your medical information to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Military and Veterans. If you are a member of the armed forces, we may disclose your medical information as required by military authorities. We may also disclose medical information about foreign military personnel to the appropriate foreign military authority.

National Security and Intelligence Activities. We may disclose your medical information to authorized federal officials for intelligence, counterintelligence and other national security activities authorized by law.

Inmates. We may use or disclose your medical information to inform a correctional institution if you are an inmate.

Workers' Compensation. We may disclose your medical information for workers' compensation or similar programs.

All Other Uses. Uses and disclosures of your medical information not covered by this notice may be made only with your written authorization. You may revoke that authorization, in writing, at any time; however we are unable to take back any disclosures we have already made with your permission, and that we are required to retain for our records of the care that we provided to you.

State Law. In some cases we are limited by state law from releasing certain categories of your medical information, such as mental health, alcohol/drug use and abuse, and HIV/AIDS information.

Your rights regarding your medical information

Although your health record is the property of the health care center, the information belongs to you. Federal law gives you the rights described below regarding your medical information.

Right to Inspect and Copy. With some exceptions, you may review and copy your medical information.*

Right to Amend. You may ask us to amend your medical information if you feel it is incorrect or incomplete. However, we may deny your request under certain circumstances.*

Right to an Accounting of Disclosures. You may request an "accounting of disclosures." This is a list of certain disclosures we made of your medical information, other than those made for purposes such as treatment, payment, or health care operations. Your request must be for a period not to exceed six (6) years from the request date and may not include dates before April 14, 2003.*

Right to Request Restrictions. You may request a reasonable restriction on the uses or disclosures of your medical information. However, we are not required to agree to your request.*

Right to Request Alternate Communications. You may request that we communicate with you about medical matters in a confidential manner or at a specific location. For example, you may ask that we only contact you via mail to a post office box.*

Right to a Paper Copy of This Notice. You may request a copy of this notice at any time. To obtain a paper copy of this notice, contact the health care center's Administrator or Privacy Designee. You may obtain an electronic copy of this notice at our website, www.fundltc.com

* To exercise any of these rights you must: submit your request in writing to the health care center's Administrator or Privacy Designee, provide a reason for your request and, if applicable, clearly indicate the action you want the health care center to take. We may charge a fee for the costs of copying, mailing or other supplies associated with your request. We will notify you of the cost involved and you may choose to change or take back your request at that time before any costs are incurred.

Changes to this notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice in the health care center and on the website (www.fundltc.com). In addition, if material changes are made to this notice, the notice will contain an effective date for the revisions and copies can be obtained by contacting the health care center's Administrator or Privacy Designee.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with the health care center or with the Office for Civil Rights (see the website: www.hhs.gov/ocr/hipaa for details). To file a complaint with the health care center, contact the Administrator or Privacy Designee or you may call the InTouch Hotline at 1(800) 255-4730 to report your concerns. All complaints to the health care center's Administrator or Privacy Designee must be submitted in writing. You will not be penalized for filing a complaint.